Support
Need help with Kept Showing Up? We're a small team and we answer every message. Email paul@keptshowingup.com and we'll get back to you, usually within one business day.
Frequently asked questions
How does the 14-day free trial work?
You get full access for 14 days when you sign up. No charge during the trial. If you don't subscribe before it ends, your account drops to the free basic plan — your data stays.
How does the AI trainer build my plan?
It uses your goal, training experience, available equipment, training days per week, injuries and health answers to build a 12-month plan in 6-week blocks, then adjusts loads and volume from the workouts you log.
How do I log a workout?
Open the Workouts tab, tap today's assigned workout, enter your sets, reps and weight (or time and heart rate for cardio), then tap Complete.
How do I change or cancel my subscription?
Go to More → Settings → Billing and open the billing portal. From there you can switch plans or cancel. Cancelling keeps your access until the end of the paid period.
How do I reset my password?
On the sign-in screen, tap "Forgot password" and enter your email. We'll send you a reset link. If it doesn't arrive, check your junk folder.
How do I delete my account?
Go to More → Settings → Delete my account, or email us and we'll delete it for you. Deleting removes your profile, workouts, nutrition logs and photos.
How do I contact support?
Email paul@keptshowingup.com and we'll reply, usually within one business day.